How do you deal with a supplier account that has got a balance in credit due to a payment on account where no invoice was entered without it affecting the bank account?
What accounts package are you using and what would you like to achieve? If it's sage then see below.
If you have an invoice to enter then enter it, go to to any bank account and pay in full both the invoice and the payment on account, click save and it will clear it without affecting the bank account or the audit trail (it wont show in it).
If they have paid when they shouldn't have, refund them, there should be a refund thingy in the top left hand pane, just follow the prompts.
If you just want to clear it without them knowing then post an adjustment invoice and make a record for your accountant, although I did read somewhere that this can technically be classed as theft.
Hi, I'm using sage instant accounts. I raised the invoice and paid them both off as you suggested thanks. I want to get the supplier balances to zero. What do you mean by adjustment invoice?
I call it an adjustment invoice as I always reference anything like that as ADJ so there is no confusion.
