I have a product (a non-stock item) that I ordered a quantity of 5000 for. Obviously it nicely noted on the product page, in status "on order: 5000".
Usually I go into suppliers, purchase orders, click on the desired delivery and click "deliver" once they have arrived. I did so this time and everything was fine appart from that on the product it is still noted as 5000 on order. There are no outstanding purchase orders and no other problems. I don't know how to get this back down to 0. The same has happened with 6 other items now, all non-stock items.
I may not be the person who answers this but whoever does pick it up would ask the same question so just getting it out there that bit quicker for you.
all the best,
Shaun.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
To my understand the issue is that you are saying they are non-stock items, but are then trying to book in stock!?
A non-stock item would be something with no units to count, in our case something like additional airfreight costs we may charge our customers.
If you are buying qty's of an item to sell on, then this is a stock item, even if only in stock for a few minutes whilst you resell. Sage would then allow you to book in the purchase qty of 5,000 and allocate the stock to your customer and create invoice.
Same is true of all accounts packages I have seen, so you need to create the products as stock items, but alas don't know how you would go about reversing the problem you are in now.
