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Post Info TOPIC: Incorrect invoice raised
Elaine R


Senior Member

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Posts: 359
Date:
Incorrect invoice raised
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Hi,

 

I've raised an incorrect invoice in Sage Instants.  I raised a credit to cancel it out but when I look at total value for sales it doesn't appear to have taken in to account the credit I raised.  What have I done wrong.  I've been processing invoices and credits for over 15 years in previous jobs so it's not difficult.  The error is on my own accounts where I have invoiced one of my clients.  I really wanted my accounts to look very clean.  Would it be worth me starting all over again?  I've got less than 30 transactions I would imagine.

 

Elaine



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E Roscoe
BookNerd


Member

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Posts: 7
Date:
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Hi Elaine

Have you checked the date of the credit note you entered? Might be worth checking it's dated the same as your invoice before you start all over again.

BookNerd



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Elaine R


Senior Member

Status: Offline
Posts: 359
Date:
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Hi, I've checked the dates and everything looks ok. I have a transaction that I deleted and it is now showing in red. Could it be that transaction that is causing the mismatch.

I think it would be easier to start over again with a clean set of records. Well that's if I don't make any more mistakes!

Elaine

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E Roscoe
FoxAccountancyServices


Expert

Status: Offline
Posts: 2021
Date:
Permalink Closed

Elaine, did you get this sorted? If not, mail me via my website and lets exchange a back up. I will take a quick peek (FOC of course)... not point in starting again, love! It will be something and nothing :)

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