I have recently received an RTINOT email from HMRC for one of my client's company payroll. The email stated that NI number used for an employee is not correct and has even indicated the correct NI number for that employee which needs to be used going further. I have checked my records and the NI number as said in RTINOT email is correct. For some reason, not sure why and how it happened, NI number has been incorrectly entered on the payroll software.
Well my question is, now i can correct the NI number going forward for the current year, but i have submitted P35 for 2012-13 using the incorrect NI number. I have checked the HMRC website for a solution but it is of no help as it only asks us to resubmit the P14's of the employee if tax has been calculated incorrectly. My problem is only with the NI number as the rest looks fine.
Anyone ever had this problem. Please can you advise how can I go ahead and rectify this error. Do i actually need to any action? As HMRC knows the employee's NI number.
Perhaps call HMRC, explain the problem and see what their advice is? No doubt, you may have to send a letter in, but you never know, they may sort it out for you on the phone, if you are registered agent.