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Post Info TOPIC: Recording a returned standing order in Quickbooks
Sammy76


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Recording a returned standing order in Quickbooks
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One of my clients had a standing order (Bill payment) returned to his bank unpaid. How do I record this in QBs? Do I just void the payment to keep it on record but at zero? On Sage I know how to refund the payments, and on QB its very easy to refund a customer payment, but I can't find any information on how to refund a supplier payment, not on QBs help section or in my QB for dummies book.

 

Many thanks in advance as always.



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Amanda


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Are they VAT reg, and has the standing order been sent back to the bank because it has bounced?

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Amanda
Sammy76


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Posts: 450
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They aren't VAT registered, and it doesn't appear to have bounced as they had sufficient funds. A second payment has been made for a different amount so I'm guessing they cancelled it too late, as they have incurred a charge.

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