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Post Info TOPIC: Calling Kris - sorry nothing to do with bookkeeping
Amanda


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Calling Kris - sorry nothing to do with bookkeeping
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Hi Kris,

Apologies this is nothing to do with bookkeeping!

Tried to phone today and email, but my emails are down again, I have emailed via my old email address, also both our websites seem to be down as well.  I know they run off the same server so wondering if there is a problem.  Tried to change the password as I thought it was me and now I can't get into it at all and can't receive emails on my phone either.

Could you please give me a call?

Many thanks,

Amanda

PS tried to change it on 12Pay as I email one client the payslips individually, and because we changed the outgoing mail a couple of weeks ago it now won't let me do this either, that is why I thought it was me and tried to change the password and now I think I have messed it up altogether as its not working at all.  Thanks



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Amanda
kjmcculloch83


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Hi Amanda,

By the time I got in it was a bit late to call. I'll call tomorrow am if thats ok.

The server is still up, it's a security feature which blocks your IP address after a number of failed password attempts, not that it helps you right now.

I'll call tomorrow and we'll get you back up and running.

Kris

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BKN Most Innovative Accountancy Firm 2012

Director and Co-Founder of The Bookkeepers Alliance

 
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