Im hoping Michelle from Fox can help me with this - or anyone else who is a whizz on Sage....
I have a supplier who has sent a refund through my clients Bank account. I have no paperwork and the amount bears no resemblence to any amounts o/s, although it is the same amount as an invoice that has been keyed/paid a while ago.
I will have to get a credit note, but for now (whilst Im keying the Bank entries) - how do I key this refund?
Hope you can help
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
I'm no whizz on Sage but would use the supplier refund function and leave it as a payment on account until you receive the credit note. It's in the task panel on the supplier screen.
Hello Pinkdon
Thank you for your suggestion. I tried the 'refund' bit and the couple of options available meant I had to do its as a Credit note refund or an invoice refund and therefore link it to a Credit note or invoice, which is when I came unstuck, unless I raise a dummy Credit note of course. Then I thought there must be another way and that I might be missing something.
I had a similar one the other day where there was refund, I linked the refund to an o/s invoice and then the client paid the invoice, so I had nothing to link the payment to - aaaggghhhh.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Ahh, I see what you mean - it has to be allocated to something. In that case I'm not sure, hopefully someone else will know as I will be interested to find out. Away to have a little play around, it will no doubt be something simple!
Hi
Knew you would know of a good way! Or two! Thanks loads. I had loads of other stuff to keep me entertained with that file, so I hope you had a good day out.
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position