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Post Info TOPIC: Sage - how to do query
Cheshire


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Sage - how to do query
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Hi

Im hoping Michelle from Fox can help me with this - or anyone else who is a whizz on Sage....

I have a supplier who has sent a refund through my clients Bank account.  I have no paperwork and the amount bears no resemblence to any amounts o/s, although it is the same amount as an invoice that has been keyed/paid a while ago.

I will have to get a credit note, but for now (whilst Im keying the Bank entries) - how do I key this refund?

Hope you can help

 



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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
pinkdon


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Hi,

I'm no whizz on Sage but would use the supplier refund function and leave it as a payment on account until you receive the credit note. It's in the task panel on the supplier screen.

Hope this helps!

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Cheshire


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Hello Pinkdon
Thank you for your suggestion. I tried the 'refund' bit and the couple of options available meant I had to do its as a Credit note refund or an invoice refund and therefore link it to a Credit note or invoice, which is when I came unstuck, unless I raise a dummy Credit note of course. Then I thought there must be another way and that I might be missing something.

I had a similar one the other day where there was refund, I linked the refund to an o/s invoice and then the client paid the invoice, so I had nothing to link the payment to - aaaggghhhh.


__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
pinkdon


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Ahh, I see what you mean - it has to be allocated to something. In that case I'm not sure, hopefully someone else will know as I will be interested to find out. Away to have a little play around, it will no doubt be something simple!

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FoxAccountancyServices


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Hey sweet! Sorry for delay, been out today.. post the refund, via transfer, to a dummy bank account until the credit note comes in :)

 

That way you can balance you bank for the time being.

 

It either that or raise the dummy credit and put in a reference when the actual invoice arrives and can be filed

 



-- Edited by FoxAccountancyServices on Thursday 25th of July 2013 08:28:35 PM

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Cheshire


Master Book-keeper

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Haha - I bet it is really easy, these things sometimes are and I can be over-thinking it. Thanks for your input, I do appreciate it.

__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
Cheshire


Master Book-keeper

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Hi
Knew you would know of a good way! Or two! Thanks loads. I had loads of other stuff to keep me entertained with that file, so I hope you had a good day out.



__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
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