I've tried cleaning anything that looks like it might be involved in the movement of paper.
I wouldn't mind it if it completely stopped printing. But for it to print one ok and the next one just to stop abruptly and this message to pop up annoys me.
I used a photocopier with the local football club a few years back to print the matchday programme in-house. So there were thousands of sheets of paper going through the machine. Quite a few paper jams and the paper would shred to pieces and it would take ages to fish all the small bits of paper out. But this one has had only about 6 pages stuck inside the machine and all of those came back out in one piece and I've printed under 2,000 pages in the 2~ months I've had it. Frustrating. I know that before me there were over 300,000 pages printed and I have no idea how many jams. But for those 2~ months it felt like a brand new printer.
-- Edited by Peasie on Friday 4th of October 2013 01:29:26 AM
-- Edited by Peasie on Friday 4th of October 2013 01:30:57 AM
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Never buy black socks from a normal shop. They shaft you every time.
Started off it has just printed a page and while the paper had came right through no problem this warning appeared. Shut the thing off and tried printing another document. The document just stopped in the middle of printing.
Tried about four times to print this same document (one A4 page of an Excel document). Kept on getting stuck. It took about half an hour of switching the thing off before it would print each time. It has photocopied a page no problem. Then printed a pdf document no problem. I switched the printer off to move it back into position. When I switched it back on the paper misfeed warning has reappeared. Despite nothing being printed.
I bought this on Ebay for £310 and looking at websites it looks like it will cost around £100 for any repairs to it. Does this sound like it is nearing the end of its life and that's why it was punted on Ebay for so little? For the 2 and a bit months it has printed perfectly. No jams, nothing. Then all of a sudden this appears. I could understand it if there had been occasional jams - but it has just happened out the blue.
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Never buy black socks from a normal shop. They shaft you every time.
I'm not used to this model but know that its an excellent make so a few general printer points to run through if you haven't already.
If the back and / or sides open open it up and check for any minor bits of paper left in the mechanism.
If it has a sheet sorted detatch and reatch the sorter mechanism as the slightest issue there causes all sort of issues.
try blowing and brushing all areas that you can get at as dust build up can confuse the sensors.
Go through the full paper removal cycle even though there is no paper in the machine and keep brushing off any paper dust build up.
The problem could be messed up memory. Try uninstalling and reinstalling the cartridge to get it to recheck everything and realise that if there ever was an issue its dissappeared.
Check the quality of the paper. The issue could be that its having difficulty with the initial grab which can happen with some low GSM papers.
These things do break but you would be surprised how often the real issue is paper dust.
hope that something in the above works as its quite a bit to just write off.
regards,
Shaun.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Just a thought ... does the machine think its printing onto a different size of paper? Check the settings, both of your document, and the printer too.
Shamus wrote:
try blowing and brushing all areas that you can get at as dust build up can confuse the sensors.
This reminds me of a true story: I was new to my job as Ops Manager. I had some letters to post and decided to run them through the franking machine myself. It stuck and nothing I could do would make it work. Seeing my difficulties, the two office girls came over to help. Ami took responsibility and started opening everything up; Alison watched and offered occasional suggestions. This went on for a while - ink was checked, so was the amount of credit available. Even the connections ... no luck.
Eventually Ami tried cleaning parts of the machine, blowing away dust in the inaccessible parts.
"That's right," said Alison. "It'll work properly if you blow it!"
I had to turn my back on them so they couldn't see my reaction!
