I've just working for a new client using Sage 50, there was no hand over period and have had a huge back log to get through, I am now slowly winning!
I hope you can help with the following - I am using the e-payment option for supplier payments which all seems to be working fine.
Now I would like to process a customer refund. I have added their bank details to the account and processed the transaction....but is there any way I can add this to the 'e-payments' option so that the payment can go automatically with the supplier payments or is this wishful thinking?! I don't have access to the physical bank accounts so if not I will have to get the company to make the payment themselves.....wanted to check before I ask them to arrange!
For just about anything Sage :- switch to renting, pay-as-you-go sage support, sagecover, upgrades, application integration, reports, layouts, analysis or any other help making life with sage easier/less time consuming Contact me.
Ah ok, I thought as much. Thank you so much for replying. I don't have access to the actual bank so at least I can go back to them asking them to make the payment knowing I cant!
