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Post Info TOPIC: RTI Glitch - HMRC problem
numbnumber


Senior Member

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Posts: 143
Date:
RTI Glitch - HMRC problem
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This may be old news but I have 3 clients whose payroll I complete and each has a payment outstanding on the HMRC website for the November period due 20 December despite the amount being paid to HMRC.

 

After contacting HMRC they say there is a problem with the RTI at their end for information and payments received for November/ December period.

 

Just thought i would enlighten you with this information to save anyone else wondering what was happening and spending time trying to sort it out.  I have left the ball in HMRC court!

 



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Roz
Don Tax


Expert

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Posts: 1716
Date:
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Hi Roz. Do you access each of these three clients via their own Dashboard ?

I've always wanted to see up to date balances.



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Cheshire


Master Book-keeper

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Posts: 8646
Date:
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Hi Tim
Ive been able to login to clients HMRC accounts and can view via their VAT login (etc) how much has been paid and is o/s - goes back about three years if i recall. (Dont know anyone who has set up their dashboard though so not sure if its on there!)

Hi Roz

Thanks for the update - wasnt aware of this. 



__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position
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