I am pulling my hair out. Trying to enter first sales invoice into Sage but apparently my date is invalid (bing bong is very annoying after 10 bongs). I am trying to put in dummy accounts for a company that started last year 4/4/13 - present day. First invoice is dated 23 April 2013. I've set the program date to 4/4/13. It will only let me enter invoices with that date though. Surely I don't have to change the program date for each invoice raised!! I have 57 invoices to enter, all with different dates. This really is harder than it should be, so it must be me. Please guys, where am I going wrong? I'll be bald by 2pm if I carry on.
I'm officially bald. Whilst waiting and praying that someone would be able to help me I went ahead and just used the only date sage would let me use for that one invoice but when I looked at the NL code for the invoice the list showing had defaulted to the original list rather than the list I put in at the beginning. Surely I don't need a paid for training course to learn this package. I'm only trying to enter invoices at this stage, that should be really straightforward - no?
have you double checked the financial year date- (I know you probably have but just in case) usually if it is out of the financial year you get error messages
Not quite sure what is happening, are you getting warning notices that the invoices are outside of the financial year? I'm guessing it's the financial year that may need changing. If you look at the bottom right corner, does it say something like April 2012? (which would be the year from Apr 12 to March 13) . It may be that you need to go to 'settings' and change the year end, but you should still be able to post invoices by just ignoring any warning notices.
I suspect the issue is your Windows regional settings, you have the date set to be American or it is confused.
Unsetting it and then setting it again.
-- Edited by BruceDenney on Monday 3rd of February 2014 03:13:44 PM
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I suspect the issue is your Windows regional settings, you have the date set to be American or it is confused.
Unsetting it and then setting it again.
-- Edited by BruceDenney on Monday 3rd of February 2014 03:13:44 PM
This sounds more like it - I only get the term invalid when I try to enter a date like 3/2 then enter- same as with other programs - Sage wants 030214 or 03/02/14.
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Thanks guys but I've checked the financial year (set to start April 2013) and I also thought maybe the date was US but the warning says "Enter date as DD/MM/YYYY". I'm entering it as 23/04/2013 so can't say fairer than that? This is why it's so aggravating. It should be simple but I just can't find the problem. Aaaarrrggghhh.
is it a software package from your training provider? if so they should be able to offer support or Sage should be able to.
if not happy to look at it if you want to email a back up sharon@accounting-4.co.uk
Go to control panel>Regional Settings and change the settings. Set them to mm/dd/yyyy and save, then go back and set then to dd/mm/yyyy and save do it in both long and short dates avoid d/m/yyyy as that has caused issues.
This is a bug where windows doesn't quite get the settings right even though it says it has, setting to something else and then back again fixes it.
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Sharon that is such a kind offer thank you but Bruce has cracked it. Thank you so much Bruce, I followed your instructions. It was set to US but I changed it, saved, changed it back, saved and just tested it and it works - 23/04/2013 is acceptable! Thank you so much. Emma
