i don't usually have a problem with Sage but this has got me beat...maybe I don't get out enough....But
when I look at the Balance Sheet, current liabilities, the figures for creditors is in brackets, don't think I have seen this before. it's almost like the client has overpaid. The credit card is the same as well. Anybody got any ideas?
Are you talking about the period figure or the ytd figure? The period figures are just the "movement" on the account for that period (month, or whatever date range you have asked for). If there is a debit figure in the period column for creditors, it means that there have just been payments to creditors during the period and no actual invoices raised (or a mixture of both, but resulting in more payments than invoices). If the ytd figure is a debit figure then it means you have probably overpaid your creditors.
The debit balance on the credit card means you have overpaid or there are invoices/receipts that you haven't entered yet.
This client of mine has been deleting transactions in Sage in nominal code 2210 which is PAYE. When I look at the balance sheet the figure for PAYE is in brackets. Which implies he has overpaid his PAYE. When I run an activity report I see that he has been deleting entries instead of reversing them. Would this be the reason why it is showing a figure in brackets under liabilities? If I am right in thinking this what would be the best way to correct to this?