My client made a payment on account of £7k to a supplier. An invoice of £6272.40 was received and paid leaving a credit of -£727.60 in the supplier account.
The supplier has now refunded the payment into the bank account.
I'm really stuck on how to process the bank receipt back into the account so that the supplier account goes back to £0.00 and the bank account is correct (using Sage).
In the older version if you go on to the write off section in suppliers it gives you an option to receive a refund, the newer versions have as Michelle says a 'refund' option again in suppliers
