I can understand the need to keep transactions for an audit trail and all that. But a simple mistake of using the wrong date and you have to reverse the transaction and then re-post it using the correct date. You can't just edit the journal date - no you have to have "Reverse" transactions. Why?
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Never buy black socks from a normal shop. They shaft you every time.
Because Sage think that anyone using their products is an idiot that needs to be protected from themselves?
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Shaun
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I think it was because you could change one half of the journal, and not the other, and it would make a cock up of the whole system. I've always considered it a safety feature
Sorry don't really have much problem with it, its just another line, you can hide the deleted transactions from company preferences so no need to see them apart from looking at the audit trail
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Donna Curling - Complete Book-Keeping Ltd (CBKLtd) - 07939 101900
As Michelle said it is because it is in two halves and if you redated one half and not the other then things would be imballanced (within a date) , with every other type of transaction you can edit the date.
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As Michelle said it is because it is in two halves and if you redated one half and not the other then things would be imballanced (within a date) , with every other type of transaction you can edit the date.
As if to illustrate the point, the demo data that came with my Sage Instant 2013 has just such an imbalanced journal!
Why they want to demonstrate what not to do beats me.
And the journal reversal leaves two entries.
Why won't they just let us re-open the original journal like you can do in VT Transaction, change the date and both entries are changed.
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Never buy black socks from a normal shop. They shaft you every time.
True, it would be a lot easier. It appears they have some problems with simplicity, for example, I have a casual employee who works on and off, sage instant payroll now completely cuts him off from RTI if he goes a week unpaid, they have to remotely re-enter him on the RTI submission to get it working again which involves a phone call, I sometimes feel like switching over to another software provider. In short I feel your pain :)
Isn't there an option to put the employee "on hold" until he returns? Under employee status if I remember correctly. Or have things changed?
I know I had employees of a football club "on hold" in Sage 50 Payroll as it wasn't known if they were going to return to the club then on April 5th I made them leavers. If they return they can fill in another starter checklist.
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Never buy black socks from a normal shop. They shaft you every time.
Yes what I did before the update to 2014 was to click a "don't pay this employee" box for the weeks they weren't there, then un-check it for the weeks i was paying them. It could be that they are there for a few weeks then not there for a few weeks, now however because HMRC are no longer interested in the weeks when an employee isn't being paid, they have revamped the software to not include them in the RTI submission for the non paying weeks. Because of some glitch however, when you do pay the employer again they are still omitted from the submission and at the moment they can only get put back on the submission list by Sage themselves going through the software remotely and re-installing them. Hopefully they will fix this, although the chap on the phone states that unless it becomes a priority then they more than likely won't find a fix for it. If that is the case then it may mean me switching to 12pay, something I keep meaning to do but can't seem to find the time.
