I have recently joined a company which has nearly 60 department codes. When setting up customers, we go in to the 'Default' tab in customer record and select the correct department. Now my boss wants a report on a certain department and Sage doesn't recognise them. I have have found 20 accounts that have the correct department (42) in the 'Defaults' tab on their customer record screen, but they all appear in department 1. Any idea?
There was one version where the department refs were introduced and in some places things were department references and in others department numbers, this could be that confusing version.
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