The IP address of the poster was (past tense) in the Philippines.
Once you have read this post I'll take the replies out of the post and fingers crossed you will get a proper reply next time.
I'm not giving a proper reply to this one myself as I don't take the Sage queries but you might want to clarify the question a little.
I assume that the French company should have paid in Euro's (the paragraph stops abruptly but how it should have ended is I believe self explanatory).
Could you clarify the question. Did they pay in sterling the euro bill (i.e. £1000 instead of 1000 Euro's) so too much has been receieved (so a credit note or refund would need to be issued).
Or, are you saying that the Euro amount was paid in sterling i.e. bill for 1000 Euro's, paid (say) £794 in sterling?
It would be best if you amended your original question as I'm going to tidy up the mess made by Joelco taking this back to zero replies which will improve the likelihood of this being picked up by one of the site Sage guru's (who may have read it but not understood the question).
Kindest regards,
Shaun.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.