On Sage Instant accounts, the numbering when in customer receipt view suddenly jumps from 68 to 124. On the invoice list it shows the invoices numbered perfectly but not on customer receipts.
Any ideas how to resolve this?
BTW, the receipt number 68 was in September and 128 is October, is that the reason it skipped so many and why!?
Hi Tara Im a little confused about what you mean by receipt number. I dont use Sage Instant but do use Sage 50/Professional and they are alike in a lot of ways. Is this when you are keying to the Bank and use the 'customer receipt' icon and its the first column headed up 'number' or something in the 'reference' column?
If its the 'number' column then this is the number allocated by sage and isnt just based on receipts, but on any item that is keyed in sage over time on a sequential basis....if you look in your corrections screen or Audit Trail you can see all of them. So between your last receipt of 68 in Sep and 128 in October you have keyed 60 other sage items - these could a mix of invoices in/out/journals etc ie anything you have keyed in between.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
I do this think is what I suggested it would be. Go into your maintenance screen and do a search on transaction number 69....what is that? I reckon it will be another type of transaction eg invoice in or out, bank transfer or something else, which will be dated 29th sep or after. Then try a few other between 70 and 127. Sage give a number to everything you key, in the order you key it. Hopefully thar explains it.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
The number shown is the audit trail number not the invoice/receipt number -as Joanne said it is simply a number given to every transaction not just sales
Firstly, as Joanne and Sharon have said, the numbers you are looking at are the transaction numbers in Sage - the reason they aren't sequential on the screen you are looking at is because there will be other transactions that have the 'missing' numbers (invoices, bank payments, and so on).
Secondly, if you're going to post screenshots, it's sensible to blank out certain information - such as company names, bank balances, etc. Client confidentiality and all that.
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Vince M Hudd - Soft Rock Software
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