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Employer rights
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hello everybody

 I have recently noticed that my last 5 payslips do not match what it says on my bank statement...it is actually less going into my bank. I asked my employer and he said its because he pays us direct but our payslips come from his accountant and he didnt notice. i was wondering if this would hold up with The taxman in proving paye is being paid or would these payslips be overlooked? 



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Do you get paid the same amount every month, because if he is paying you by regular standing order then there may be small pence differences, although this should be made up by the year end, although my view is that he should move away from doing this and use a system that can pay flexible amounts eg BACS, manual transfer etc. if the amounts vary more than a few pence, then my view is this is a ridiculous excuse he has given,how does he decide how much he is paying you?

Firstly I would ask you employer when he is going to pay you any shortfall due, put it in an email so you have proof of chasing it. Your next steps depend on what type of relationship you have with your boss (as some people can easily just say exactly what they feel and not be afraid of any consequences by their employer, whilst others may feel that they may be given the push for complaining). So next I would check all your payslips/p60, from the start of your employment versus your Bank account, also talk to other employees to see if the same thing has happened to them (safety in numbers), then I would urgently speak to ACAS who can advise you what steps to take to protect your position. Document the dates times etc of all your conversations with your boss.





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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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yes i get paid the same amount each month, and it looks like the reason is something to do with the tax allowance changing in april meaning my payslip shows i get paid more than whats going into my bank. does this make the payslips meaningless due to incorrect data? i dont wanna be hit with a tax bill

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Hi Patrick,

Just some food for thought. A colleague or yourself might use the payslips and annual P60 certificate to complete tax returns or apply for benefits and tax credits. Unless your are paid the shortfalls from time to time, the payslips and P60 are incorrect yet have already been reported in 'Real Time' to HMRC.

It would be interesting to know if the bookkeeper is correcting the payroll after they've examined the employer bank statements. Otherwise, benefits and Tax Returns are likely to contain mis-declarations.

The employer wants to get on with making the business profitable for everyone's sake, but he could at least uprate your bank payments once a year, to cover his own back if nothing else.

Kind regards,
TIm







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I run the payroll and do bookkeeping for one of my clients. The client has, in the past, paid the wrong figure off the payslips(more than once) because she has misread the payslips. I have always been the one to notice when I've been reconciling the accounts and therefore she has corrected them. The accounts won't be balanced if the correct information is being entered off the summaries but the payments are incorrect.

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as much as the underpayments are important to me my main concern is that the documents that i have would stand up as proof of tax deduction even though the information does not match what I have received. would it be dismissed by HMRC

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Hi Patrick,

In these cases where the employer is plainly failing to operate PAYE properly, HMRC must always seek tax underpayments from the employer first.

Sometimes HMRC need to be reminded of this fact, but there are organisations that can help you if it comes to that.

At the moment it doesn't seem to be a case of them failing to deduct tax, just simply paying you a standard amount. Check on your statement to see if it says S.O. or Standing Order.

Have a look at your P60 Gross and Tax 2014. Deduct the tax figure from the gross. Is this what you actually received? If yes, then it looks like they have been adjusting the Payroll after the event. Not much use if you have forms to fill in mid-year.

Also, have a browse round the Low Income Tax Reform Group site, in particular No 2. here, may help if you receive a tax bill :

http://www.litrg.org.uk/tax-guides/employed/what-if-i-do-not-pay-enough-tax.htm#ex

Let us know how you go on.

Tim

 



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My above link did not work when I just tried it. I was trying to direct you to 2. at the end section 'Example Letters and Guides'.

Regards,
Tim



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looking at my p60 and working out how much it says i took home after tax it works out more on p60 to what i actually took home. now like i said before i'm not too worried at this point about claiming this back. i am more concerned with these documents such as payslips and p60 being proof of income and tax paid even though they are wrong.

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You're quite right; they're not proof and if asked to provide payslips etc, the Tax or Benefit office may pick up on the discrepancy.

It's how to tackle him really without appearing to be a rabble rouser. On top of Joannes comments, you yourself are best placed as to who to approach first, but the more of your colleagues on board, the better.

If a problem has already occurred then your employer may have more concern but he IS being quite slapdash by the sounds of it.

Let us know how you go on.
TIm









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so if hmrc came to me saying that paye has not been paid on my behalf i could not use my payslips and p60 to prove that they have been deducted just because they are wrong? even if i explain the situation to them.

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Patrick wrote:

so if hmrc came to me saying that paye has not been paid on my behalf i could not use my payslips and p60 to prove that they have been deducted just because they are wrong? even if i explain the situation to them.


 

It is the employers responsibility to operate PAYE and failure can result in all the back taxes, interest and penalties being sought from the employer.  The key phrase you use is "on my behalf".  That is what the employer is obliged, by law, to do.

So, HMRC should approach the employer first for what might be a minor discrepancy.

What you DO have proof of is that he is not payroll-ing the same amounts as he is paying.   The employer is at fault and you have done nothing wrong.  There is no chance of HMRC making you pay the shortfall providing you are well advised.

What scenario is worrying you so that we may give you more specific advice?

All the best,

Tim

 



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i am no expert on the tax system and because of this i am worried that any tax or national insurance that wasn't handed over to inland revenue due to error or lazyiness i would be liable for the bill because my payslips and p60 do not match my bank statement. The key for me is proving that the figure i am paid has had the deduction made

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You could ask HMRC for the Pay and Tax details for several years at once. Even this action will alert HMRC to the possibility that your employer is not providing you with an accurate P60, so be warned that you may be opening a can of worms.

The latest address I have for this is :
HMRC
PAYE Office
PO Box 1970
Liverpool
L75 1WX

If you provide the employer name, address and PAYE Ref from your P60 then they should provide you with the figures for each tax year EG 2012/13

This does not prove that the employer has paid the amounts over to HMRC but again, that is a matter between those two parties if deductions are shown on your payslips.

Consider letting sleeping dogs lie unless there is general annoyance amongst your colleagues and problems are being encountered in dealing with officialdom. IF you were to be billed for back taxes, then calmly and repeatedly claim Employer R72 Error, and consider contacting ACAS the LITRG or Taxaid if in difficulty.

http://www.hmrc.gov.uk/manuals/pommanual/paye90020.htm

Hi Sammy, PAYE might be being corrected after the event but Patrick isn't receiving a corrected P60.

Kind regards,
Tim



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Ditto all that Tim has said. Although you may not be bothered about the small differences they all add up and it is rightfully yours so perhaps try a gentle word with your boss and suggest a once every quarter adjustment is made? You can only decide your next move based on his/her reaction. The reason I suggested ACAS is because they can provide advice in these exact circumstances and its all free - they really are very good! But happy to help more if we can!

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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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let me give you a scenario, i receive a bill from inland revenue saying i owe them x amount in tax. if i was to reply to them saying no i don't, i have payslips and a p60 showing the deductions being made and in actual fact my payslips have a higher value i have actually been paid. Would they accept that?

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Hi Patrick
Looks like Tim posted his last one as I was typing mine. See his post at 13.48 - covers your latest question from all angles very well I think. I would add about the potential can of worms Tim mentions - if you give HMRC a heads up then they WILL investigate your employer (although they arent too quick at doing it sometimes).




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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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You have your bank statements and the error is not on your part. If you were receiving £3000 a month S.O. and the payslip was saying £900 every time then it could indicate you were party to tax fraud. Nevertheless, it is the employer's responsibility and the underpayment should be sought from them first.

Your contacting ACAS or the Revenue direct would signify your innocence as the whistle blower so keep any such correspondence and let us know how you go on.

Best wishes,

TIm

 



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you say about bank statement saying 3000 but payslip 900. If its reversed so my payslip says 3000 and my bank says 900 is that still a problem for me?

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How much are we actually talking about?


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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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A very small amount, less than £20 a month

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Ok, might seem a small amount but still yours and actually quite a large sum over the year - £240 is equivalent to car tax payment and you would still have some money left for a few beers. So my questions are now - are you really not bothered about not getting that money? How approachable is your boss? Ive worked with a few that I could tell to FCUK orf and they wouldnt mind (not that I did!) but Ive also seen a few who find any excuse to put staff down. It may be that he is just very busy and hasnt given it much thought, even though you mentioned it, so you need to give him a reason to understand why it is important and upsetting you. Add it all up since you started and know what it is you are asking for. Then say - remember that conversation we had last week about the wages - its just that I worked it out that Im £xx pounds short so I wondered if there is something we can do to sort it out? Keep it all pleasant and see what he says. Have you actually got other staff working in the same place who you can ask (we have assumed you have)? if you do get them to check and approach him with someone else (dont all go mob handed but a couple of you). He might be ultra reasonable and be happy to sort it. It might be that he doesnt know what to do to get it sorted - most often the reason for the brush off!!

If you really feel that this is not an option then please speak to ACAS on a advice only basis over the phone (they will not take action without your say so), rather than HMRC (who will) and just check what options you have open to you. Then you can make more of an informed choice about the action do decide to make, or not.


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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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hello,

sorry i havent replied, i have been away for the holidays in Canada. one of my latest payslips matched by bank statement exactly which was good, Atleast i can now show that i made my employer aware of the situation due to the change in pay. I did notice my last payslips was still 17p out which was annoying.

Anyway Thank you everyone for your replies and infomation, The situation has slowly started to get better so i hope it will continue.

Many thanks

Patrick .

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Hi Patrick

 

Your payslips and bank payment should match so if they don't then I would ask your employer about it and make sure he sorts it. If the accountant does the payroll then how does the employer know how much to pay? Someone must authorise the bank payments so their should be some sort of system between the accountant who does the payroll and the employer. If you are not happy in the first instance I would talk to the employer or the accountant who does the payroll. Your employer shouldnt mind you sorting out any problems with the people who do the payroll. (depending on his relationship with them of course), I would certaintly try and sort it inhouse, before I took it any further as if it is a simple error, then you don't really want to cause an headacre for your employer. He should pay you anything he owes you so that everything is correct. If in doubt then see if you can check with the payroll provider. Mistakes can and do happen and if so your employer shouldnt mind putting it right. Hmrc will take what has been sent to them onRTI or corrected RTI as correct so you must make sure that your pay is the same as on your payslip and if not get it sorted sooner rather than later. Mistakes can be sorted at any time but if you are getting paid less than the payslips say then sort it. £20 is a lot of money and better in yhour pocket than your employers 



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Hi Patrick

 

Your payslips and bank payment should match so if they don't then I would ask your employer about it and make sure he sorts it. If the accountant does the payroll then how does the employer know how much to pay? Someone must authorise the bank payments so their should be some sort of system between the accountant who does the payroll and the employer. If you are not happy in the first instance I would talk to the employer or the accountant who does the payroll. Your employer shouldnt mind you sorting out any problems with the people who do the payroll. (depending on his relationship with them of course), I would certaintly try and sort it inhouse, before I took it any further as if it is a simple error, then you don't really want to cause an headacre for your employer. He should pay you anything he owes you so that everything is correct. If in doubt then see if you can check with the payroll provider. Mistakes can and do happen and if so your employer shouldnt mind putting it right. Hmrc will take what has been sent to them onRTI or corrected RTI as correct so you must make sure that your pay is the same as on your payslip and if not get it sorted sooner rather than later. Mistakes can be sorted at any time but if you are getting paid less than the payslips say then sort it. £20 is a lot of money and better in yhour pocket than your employers 



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to answer your question how he knows how much to pay me is because i am on salary so it is the same amount every month, the reason it no longer matches is because the extra i should get from the tax free allowance for this year has not been updated.

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Ah, now that makes a lot more sense, so it doesnt seem like a deliberate fraud against you - in fact sounds like the boss is just not looking at any of the reports he/she is getting from the Accountant. That is maybe because he/she doesnt understand them. We all assume they are easy to read and understand but I when I first started doing payroll I did get what I thought were strange questions from clients - now I spell it out to them what they need to do in each email, but not everyone does that.

I suggest you tell him your tax free allowance went up in April last year so that means you should be getting more each month, whilst his expense to the business (ie including tax and NI) will be as before - he needs to re-adjust his payments to you. As soon as you get your new coding notice for 2015, or just after April - remind him again. Is there someone who helps him with his admin/Bank payments - maybe you could speak to them to liaise with the Accountant to understand the reports they get?

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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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my pay is now correct so i will raise it again in april to make sure the same thing does not happen again. On a side note does anyone know a contact number for me too check with hmrc that my address details are correct? I'm sure they are just want to be sure.

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Master Book-keeper

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Result! Pleased for you Patrick, got there in the end. Try this one for HMRC 0300 200 3300, which is from this link

www.gov.uk/government/organisations/hm-revenue-customs/contact/income-tax-enquiries-for-individuals-pensioners-and-employees

Be prepared for a long wait though - often around 30 minutes before they pick up!!

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 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



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I've even heard stories that if you call in January they'll answer your phone only in February and put it down a few seconds later just because of the fun of it.
... Well perhaps not, but I'd love to hear such a story!

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