You could always ring HMRC - if you are using Basic Tools, they can walk you through restoring an old back up (one taken just after the last correct process) and running the periods again.. bear in mind you would have to post each and every wage again (but just not file them again) right up to date. That might be more hassle than its worth.. and so getting the charity to give her the money (assuming its their mistake and not hers) is the easiest and cheapest route as far as time is concerned. Theres room for messing it all up with the restore route as well.. you/she would need to know what you are doing, if you dare go there.
If you are not using basic tools, you would have to ring your software provider to try and do the same thing.
-- Edited by FoxAccountancyServices on Wednesday 18th of March 2015 09:31:48 PM