I set up a DD mandate for my client to pay his Vat. They have had a demand for payment from HMRC and when I go on line and check his account it looks like one hasn't been set up. But I know I did it! Has anybody else had this problem?
I had this a couple of years back - when I phoned HMRC they said it was still on their system, but couldnt advise satisfactorily why it didnt show on my online view. Gets me every time I do a VAT return! Plus the direct debit actually goes through ok and they dont get demands.
If I recall correctly - when you set up the direct debit it would have asked if you had the authority to sign - you only have this authority if you are on the actual Bank mandate (ie being an agent doesnt allow this) so you would have been asked to print off a form to get the appropriate signatures with the form then needing to be posted to HMRC. If HMRC didnt get it then they wouldnt set up the Direct Debit.
Or it may be that they or the Bank have actually cancelled it since?
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
