Sometimes my brain just shuts down and won't co-operate with me.
I can't figure out the "proper" way to post a supplier refund. I mean, electricity overpaid and the electricity company pay the overpayment back by cheque. (Actually, it was by BGC - but it's the same idea).
I've taken a backup and won't be posting again until this is solved. The way round it I have done at the moment is to post an invoice to this Supplier with 9998 (Suspense Account) as the nominal code. Then post a bank receipt to the suspense account. Sage doesn't appear to allow me to do it directly.
Is there a better way of doing this? A "proper" way?
PS - see that BKN award for the bookkeeper that was done with fraud last week - I'm claiming that award. I don't care if it was in a different category from the one time I was nominated.....and probably a different year as well. Doesn't bother me. The award is mine.
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Never buy black socks from a normal shop. They shaft you every time.
Hi
Most people think the 'refund' option would be in the Bank module but it is always in either the customer or suppliers sections. Depending on which sage, as Michelle says, it will be on the left in the options list or with the newer versions (2014 upwards I think) it is actually now across the top bar with the other icons (far too messy for my liking but sage in their wisdom thought it looked better!). Click on the icon and it will ask you which customer and you can link a refund to whatever it relates to in your supplier account eg a credit note. It will also take you through to ask which Bank nominal code and give you a narrative/description bar to enter some (but not much) detail.
HTH
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position