If I have raised a Customer Invoice in Sage, but have to credit part of the amount, would I used the Customer > Batch Credit module or just raise a Credit Note in the Invoice/Credit module? What is the difference between a Credit and Batch Credit?
My understanding is that a Batch Credit does not raise an actual `credit note` for you to print, whereas a `Credit` via the invoicing facility produces a credit note for you to print off.
If your customer requires credit note for their own records then you would be best to raise a credit note and print off for them.
I would only use a `batch credit` if I had to cancel a miss posting for example.