I have a recurring entry setup to occur on the 1st of every month. It shows up on the cash account in the General Ledger, but not in the Bank Reconciliation Screen; thus my rec is off by the amount of the recurring entry.
Any suggestions on what I can check to fix the problem?
If it's relevant: it's Sage 50 Accountant Edition 2014
Hi Jenn
Some of the old sage programmes didn't like journals in the Bank recs although I must admit I thought that had been fixed by 2014.
best way to test it is to do a backup (test the backup) and try a manual journal to or from the Bank and see if it pops up a rec.
The you can restore the previous Bank up nd sort your error.
I would be tempted to reverse them all out and re-enter manually, then amend your recurring entry to be a Bank payment rather than journal.
Hopefully that will sort it. Can't think of anything else.
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
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