Hi again Steve
Am thinking the only way is perhaps to persuade the particular company that they deal with the re-charges internally for the items that have been paid already.
Failing that the only thing I think would be to credit note the original company, which then could be either repaid to them by way of a cheque and re-invoice and they pay you for the new ones (not probably the way your client would want to go ). Or for the payment side you do something internally on the software to match up the invoices to the credit notes via eg a dummy Bank account.
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Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Sorry was busy pondering and typing when your response came through!
Why on earth did they pay them in the first place? Now they want you to sort out their mess. Rich or what? lol I would just suggest option one above. Although if you really want to help them out - I hope I made sense with option two!
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
Sorry for the late reply, I am trying to buy a kitchen which should be easy but for some reason isn't
I agree that maybe one company billing the other would have been the best way for them to sort it out, but it looks like this one will land on me to sort out, which I tried to do today but because it is VAT reconciled and different elements have different VAT values is just a complete nightmare. One option would be to ignore the e-mail a while longer
You had me laughing about thinking buying a kitchen would be easy - having worked for four kitchen companies (doing their books) I know its far from that, never mind having my own done and the traumas I had just buying a new fridge/feezer and sink/tap!!!!!!!!
Oh I would defo go the following so you dont need to worry about adjusting anything that has been reconciled. Issue credit notes to wrong co. Issue invoices to correct co. Get their agreement (well first really) that the refund on the credit notes will not be forthcoming until the new invoices have been paid. Then Bobs your uncle sorted - hopefully.
Still no clue if Im making sense
All this of course after burying your head in the sand for a good few weeks and hoping it goes away. I always try that - unfortunately it rarely works.
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
My heads been in the sand for a while now, I just happened to have some extremely rare free time whilst at their premises and it was truly opening a can of worms.
I think I will do the whole credit note thing tomorrow, it might take my mind off kitchens for a while, there's still all the different trade bods to sort out yet, plumbers, plasterers, floorers and decorators oh and lets not forget my better half wants it all doing with the minimum fuss
My heads been in the sand for a while now, I just happened to have some extremely rare free time whilst at their premises and it was truly opening a can of worms.
I think I will do the whole credit note thing tomorrow, it might take my mind off kitchens for a while, there's still all the different trade bods to sort out yet, plumbers, plasterers, floorers and decorators oh and lets not forget my better half wants it all doing with the minimum fuss
Thanks again for your time.
What is this ''free time''? I have no idea what you are talking about!
A no fuss kitchen!!!!!! Hilarious. I went away whilst mine was being done - 3 gorgeous weeks in the hot sun. Came home to my Mum saying they had found a gas leak and as she didnt feel she could authorise the expenses to locate it the plumber had downed tools and wandered off the job. When I phoned him to authorise sorting it he had a strop and told me he had no spare time now to look and it would be 6 weeks before he could. I ended up getting someone else, eventually - that took almost two weeks, during which time I had no hot water and no heating and it was FREEZING. Best thing would be to send your other half on holiday and leave you to sort it out. Party at yours I reckon!
Glad to help. Hope you got it done today! Or I will want to know why, lol.
__________________
Joanne
Winner of Bookkeeper of the Year 2015, 2016 & 2017
Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.
You should check out answers with reference to the legal position
